Event-Tracking plan for measuring adoption of the feature release.
In space of product analytics , each click matters, but we should not be tracking everything. A plan works to keep things in place what we should track and what we should not.
We were trying to solve the following questions :
- Are customers finding and using all the comments functionalities?
- What should we track for adoption?
- Is the UX good enough for users?
- How might we identify different comment users?
- How are comments driving other key actions within the app?
- Are customers who use comments more valuable to us?
GUIDE :
Naming conventions used for event :
1. Title Case
2. Present tense
3 Action word first, Object word second
Name: Name of the event
Why?/Trigger: reason of event or trigger when the event is generated
Distinguished Properties: The properties specific to the event other than default properties
Property Possible Values: Example values/description of the possible values of properties
Location: URL of the event
Ready? : Status of the event
Tested?: Status of the event
Notes : Notes/comments
Naming conventions used for event :
1. Title Case
2. Present tense
3 Action word first, Object word second
Let’s create a dashboard out of it so that numbers can be visualised and we can have a performance impact of the feature on the product.
Thanks!